Terms & Conditions

About Us

BLOC Systems Ltd is dedicated to your total satisfaction. If you have any suggestions or comments, please e-mail us at info@blocsystems.co.uk

Back Orders

In the rare event that the item you ordered is not available after your order, we will advise you.

Tax Charges

All product prices include VAT at the prevailing rate.

Credit Card Security

BLOC Systems Ltd takes security very seriously and uses 'Sagepay', a secure payment processing site that utilises the most sophisticated online encryption system and firewall protection for processing data.

'Sagepay' processes all transactions and receipt of payment is advised to us, but no financial information is forwarded to, or held by us.

Guarantee

Bloc guarantees all genuine Bloc products against manufacturing defects for a period of 12 months from date of purchase. The warranty is valid only to the original purchaser with a proof of purchase from an authorised Bloc Dealer, this must clearly show the purchase date and item. Scratched lenses are not covered under Bloc's warranty policy.

Please return your faulty goods with the dated proof of purchase for warranty at the address given below. If you have any questions please give us a call.

The Dated & Itemised proof of purchase is necessary to:

  • Confirm the date of purchase for the warranty term.
  • Confirm you purchased from a Bloc Authorised Dealer

Unfortunately, without proof of purchase the warranty is not valid. But, we will have other after-sales options, so please get in touch and we can help.

Your right to return goods is protected under the EU Distance Selling Directive, details of which may be found at the HMSO website

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